TOW SOFT

Tow Soft is the program we use to build, dispatch and invoice our services. When the dispatcher has completed the call taking it is sent to the driver’s tablet/phone.

TOW SOFT TRAINING

This is the main page when you sign into Tow Soft.

TOP MENU BAR

+” = is how you build a new call

Standby” = calls waiting

Ongoing” = calls in progress

***no need to worry about the rest***

NEW CALL

STEP 1
PRESS + SIGN ON MENU

STEP 2

Everything you need to build a call

Press “Validate Call” button in blue on the right

STEP 3

You will be redirected to “Standby” calls - locate your call and click the call #

STEP 4

THIS IS WHAT YOUR CALL LOOKS LIKE. NOW TIME TO DISPATCH TO DRIVER. PRESS “DISPATCH” ON RIGHT

STEP 5

Select driver and truck

USE SEARCH BAR ON LEFT TO SEARCH CALL # AND OPEN CALL 46406 ON TOW SOFT TO SEE THE SAMPLE CALL