Light (small)

  • TOWING

    AFTER HOUR RATES
    Local tow - $160.00 + tax ($180.80)
    Out-of-town - $165.00 PER HOUR + tax ($186.45 PER HOUR)

    DAY TIME RATES
    Local tow - $140.00 + tax ($158.20)
    Out-of-town - $160.00 PER HOUR + tax ($180.80 PER HOUR)

  • SERVICE CALL

    Service calls include boosts, lockout, fuel delivery, and tire change.

    AFTER HOUR RATES
    Local service - $140.00 + tax ($158.20)
    Out-of-town - $165.00 PER HOUR + tax ($186.45 PER HOUR)

    DAY TIME RATES
    Local tow - $130.00 + tax ($146.90)
    Out-of-town - $160.00 PER HOUR + tax ($180.80 PER HOUR)

  • WINCH

    All light (small) winching is PER HOUR. The customer will often not provide all the details, which is why it's priced hourly.

    AFTER HOUR RATES
    Local winch - $165.00 PER HOUR + tax ($186.45)
    Out-of-town - $165.00 PER HOUR + tax ($186.45 PER HOUR)

    DAY TIME RATES
    Local tow - $150.00 + tax ($169.50)
    Out-of-town - $160.00 PER HOUR + tax ($180.80 PER HOUR)

CALL TAKING QUESTIONS

You will receive many weird questions, call me if you’re ever unsure.

  1. NAME

  2. CALL BACK NUMBER

  3. ORIGIN LOCATION OF VEHICLE

  4. DESTINATION OF VEHICLE

  5. VEHICLE MAKE

  6. MODEL

  7. YEAR

  8. COLOUR

  9. PLATE

  10. LAST 6 OF VIN #

  11. KEYS (FOR TOWING ONLY)

  12. DOES IT START (FOR TOWING ONLY)

  13. ISSUE WITH THE VEHICLE

  14. IF IT’S A WINCH, IS IT ON THE ROAD? IN THE DITCH? STUCK ON ICE?

  15. CREDIT CARD NUMBER (WE DO NOT SEND A TRUCK OUT AT NIGHT WITHOUT CREDIT CARD NUMBER OR THEY HAVE A CLIENT ACCOUNT)

  16. IN THE WINTER DURING/AFTER SNOWFALL ASK 17 + 18

  17. IS THE STREET PLOWED?

  18. IS THE DRIVEWAY PLOWED?
    IF THE ANSWER IS “NO” TO 17 + 18, THEY NEED TO CALL BACK WHEN UT US

  19. SEND TOW AUTHORIZATION FORM!
    https://www.garystowingxpress.com/authorization

LIGHT-DUTY FUN FACTS

Light-Duty Tow Trucks

  1. Light-duty Flatbed (vehicles, trailers, freight, equipment)
    a) Tow truck with a flat bed attached that uses hydraulics to tilt and slide the bed
    b) Some are equipped with a wheel-lift on the back to tow an additional vehicle/wheeled equipment
    c) Best for AWD vehicles, 4x4, luxury, freight, equipment, accident, long-distance
    d) Includes a pintle hitch and attachments

  2. Light-duty Wrecker (vehicles and trailers)
    a) Tow truck with boom and hook or wheel-lift system
    b) Lifts vehicles from either the front or rear
    c) The other two wheels remain on the ground
    d) Best for tight spaces, underground parking, short-distance towing
    e) ***Dollies are required when the tires are locked, damaged or AWD/4X4 vehicles
    f) Light-duty wreckers have a 5th wheel attachment, but all tires need to be good
    g) Includes a pintle hitch and attachments (all tires need to be good)
    h) Can tow up to 7,000 lbs (mini school bus, Frito Lays Truck, E350) with forks

License Class

  1. Light-duty trucks require a class G license

  2. Light-duty trucks with air-brake require a GZ (none of our light-duty fleet have airbrake at this time)

  3. A class G license can tow a combined weight of 11,000 KG (truck and load) and the load cannot exceed 4,600 KG

Dimensions

  1. The average length of a light-duty flatbed is 20-22ft (please reference the “Meet the Fleet” tab on our website to see our fleet details). You’re allowed 3’0 overhang flagged (there are also tricks we can do to extend deck, talk to Ashley or Kyle for further specifics). This means, anything you put on a flatbed regarding freight or equipment cannot exceed the length of the deck + 3’0.

  2. Rule-of-thumb, a class G license cannot carry over 11,000 lbs with the truck combination (anything over 11,000 lbs immediately upgrade service to a medium-duty truck)

  3. The highest point you can tow anything (light, medium, and float) is 13’6 without a permit (this is from the ground to the highest point). The average height on a light-duty flatbed is 3’6 (medium is 4’0) from the ground. Rule-of-thumb, max height of load is 10’0. Whether it’s a shed, ice shack, camper, box truck - max height of the load for light and medium duty flatbed is 10’0.

  4. The average width of a light-duty flatbed is 8’0. For structures (shed, ice shack etc.), you can exceed the 8’0, talk to Ashley or Kyle.

  5. The customer is responsible for providing accurate dimensions of the load! Ensure for all equipment, freight, box trucks, campers (including AC unit height) you get the dimensions and the customer is aware that if they provide false dimensions they will be responsible for the fees associated.

MEDIUM-DUTY FUN FACTS

Medium-Duty Tow Trucks

Medium-duty Flatbed (vehicles, trailers, freight, equipment)
a) Tow truck with a flat bed attached that uses hydraulics to tilt and slide the bed
b) Some are equipped with a wheel-lift on the back to tow an additional vehicle/wheeled equipment
d) Includes a pintle hitch and attachments

License Class

  1. Medium-duty trucks require a class DZ license (airbrake endorsement)

  2. A class DZ license can operate trucks over 11,000 KG but- the towed load itself cannot exceed 4,600 KG. They are not permitted to tow a 53’ trailer. But, can operate a heavy wrecker.

Dimensions

  1. The average length of a medium-duty flatbed is 28’ (please reference the “Meet the Fleet” tab on our website to see our fleet details). You’re allowed 3’0 overhang flagged (there are also tricks we can do to extend deck, talk to Ashley or Kyle for further specifics). This means, anything you put on a flatbed regarding freight or equipment cannot exceed the length of the deck + 3’0.

  2. Each medium-duty flatbed can carry various weights, but an average weight it can handle is 40,000 lbs.

  3. The highest point you can tow anything (light, medium, and float) is 13’6 without a permit (this is from the ground to the highest point). The average height on a light-duty flatbed is 3’6 (medium is 4’0) from the ground. Rule-of-thumb, max height of load is 10’0. Whether it’s a shed, ice shack, camper, box truck - max height of the load for light and medium duty flatbed is 10’0.

  4. The average width of a light-duty flatbed is 8’0. For structures (shed, ice shack etc.), you can exceed the 8’0, talk to Ashley or Kyle.

  5. The customer is responsible for providing accurate dimensions of the load! Ensure for all equipment, freight, box trucks, campers (including AC unit height) you get the dimensions and the customer is aware that if they provide false dimensions they will be responsible for the fees associated.